FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
Clean, vegan, low tox perfume, made with care in Australia. Here's everything to know before you shop.
What does "clean" mean at Your Bliss?
Clean isn't a buzzword to us. It's a commitment to your wellbeing, animal welfare and the health of the planet. We follow the highest clean beauty standards, as well as those set by the International Fragrance Association.
We never use phthalates, parabens, sulphates, DEA, PEGs, BHA, BHT or nitro/polycyclic musks. We strive to ensure that nothing in our bottles disrupts your endocrine system or compromises your wellbeing.
Are your perfumes vegan and cruelty free?
Always. Every Your Bliss fragrance is 100% vegan, with no animal derived ingredients or by-products, and certified cruelty free by our perfumer. We love our furry friends far too much to be any other way.
What's actually in your perfumes?
A considered blend of botanical extracts, natural isolates and nature identical ingredients, alongside safe synthetics. These are molecules that mirror their natural counterpart's structure, giving you a more sustainable scent without compromising on how it wears.
We exclude harmful ingredients like phthalates and harsh synthetic musks that disrupt hormones, and every formulation is screened to keep it pure, safe and ethically sourced.
Are your perfumes 100% natural?
No, and that's intentional. Fully natural fragrances can be inconsistent and more likely to trigger allergies. We blend quality natural ingredients with safe synthetics, many of which mirror the exact molecular structure of their natural counterpart, so you get a fragrance that's stable, safe and true to itself every time you wear it.
Can you show me some example ingredients?
Transparency matters to us, so here are a few of the ingredients you might see on our labels and what they are.
- Cedarwood oil: botanical
- Sandalwood oil: botanical
- Patchouli oil: botanical
- Linalool: skin safe synthetic
- Citronellol: skin safe synthetic
- Benzyl benzoate: skin safe synthetic
- Geraniol: a naturally occurring component of bergamot oil
Where are your perfumes made?
Our fragrances are crafted in Australia, then filled and packed by hand in small batches from our family run studio in regional Queensland.
We're a small, family run business, and we source locally wherever we can, keeping sustainability and our environmental impact front of mind in everything we make.
I don't know where to start. How do I find my scent?
Take our Signature Scent Quiz. Five quick questions and we'll match you to the fragrance made for you. Or try a Discovery Set to sample a few at once before committing to a full bottle. When you find your favourite, we'll credit it towards a full size bottle.
How long does the fragrance last?
Most of our perfumes last around 6 to 8 hours, though wear time depends on a few different factors, including the scent itself, your skin chemistry and how you apply it. For the longest wear, apply to moisturised skin at pulse points: wrists, neck and behind the ears. Store your bottle away from direct sunlight and heat to help it last.
Do you ship internationally?
Right now we ship within Australia and the United States, with plans to grow the Your Bliss community further afield over time.
What are your shipping costs and timeframes?
Free shipping Australia wide on all orders over $75. Orders under $75 ship at a flat rate of $10. Standard delivery takes an estimated 2 to 10 business days depending on your location.
Can I return or exchange my perfume?
We know buying perfume online is a leap of faith, so we back every order with our 60 day happiness guarantee. Not loving your scent? You can return it for a refund or exchange within 60 days on any full sized product. As it's a fragrance, we know you'll want to try it, so a little use is completely fine, we just ask that it's in good condition and returned in the box it came in.
Please note that samples, including Discovery Sets and individual 3ml samples, are not eligible for refunds or exchanges. Gift cards also can't be returned or exchanged.
How do I start a return?
1. Email us first
At accounts@yourbliss.com.au with:
- Your order number
- The product you'd like to return
- Whether you'd like a refund or exchange (if exchanging, let us know which scent you'd like instead)
Our team will confirm whether your order qualifies and let you know the next steps.
2. Send it back to us
Once approved, package up your order, along with your order number, and send it to:
YOUR BLISS RETURNS
63 Caves Road
Stanthorpe QLD 4380
Australia
When will I get my refund or exchange?
Please allow up to 10 working days for us to receive your return. Once it's approved, refunds are issued to your original payment method within 7 days. If it's taking longer than that, reach out and we'll look into it for you.
Do you offer Afterpay?
Yes. Shop now and pay over time with Afterpay, available at checkout on every order.
What payment methods do you accept?
We accept Visa, Mastercard, Apple Pay, Shop Pay, Union Pay and PayPal.